AutoVeno Support Center

How can we help?

AutoVeno is built to make automotive technology easier to choose and easier to support after purchase. Use this support center for product selection, compatibility guidance, order questions, returns and warranty requests.

Before you order

For compatibility questions, send us your vehicle make, model and year, your phone or device model, your country, and the product or configuration you are considering.

Dash cams

Choose front-only for a simple setup, front + rear for broader road coverage, or multi-channel when you also want cabin recording. Parking recording can require a compatible hardwire kit, and installation requirements vary by vehicle.

Charging and cables

Charging speed depends on the charger, cable, device and supported charging protocol. For laptops and high-power devices, match a suitable USB-C charger with a cable rated for the required wattage.

Return / warranty request

Before returning a product, email support@autoveno.com and include:

Your AutoVeno order number.
Product name and selected configuration.
A short description of the issue and when it started.
Photos or video when they help demonstrate the problem.
Serial number or product label when available.
Any troubleshooting steps already attempted.

Please do not ship a product back until AutoVeno has reviewed the request and provided the appropriate return instructions. The applicable return or warranty terms depend on the order, product and supply channel.

Order and delivery help

For order status, delivery questions or missing-package concerns, contact us with your order number. Customers can also review available order information through their customer account.